How It Works

Training Certificate Manager Your professional training records in one place.
HOW IT WORKS

Account ownership and company access stay separate by design.

Individuals can keep personal records while businesses manage the employee records they are responsible for.

1

Individual account

The user owns the account and personal training history. A company cannot simply take it over.

INDIVIDUAL-OWNED
2

Company invitation

An existing individual must accept a company membership request before company access begins.

BY PERMISSION
3

Company-created account

The business owns an account it creates for an employee and controls its company membership.

COMPANY-OWNED
Managers

Safety / Training Managers and Company Administrators can review company-visible records and download the associated certificates.

Support

Authorized platform administrators can open eligible user accounts in a temporary support session without exposing the user's password.

Separation

Individually owned accounts can separate from a company while company-owned accounts remain under business control unless transferred.

COMMON QUESTIONS

Questions people ask about account ownership and company access.

Who owns an individual account?

The individual owns the account and personal training history. A company cannot simply take over an individually owned account.

How does a company gain access to an existing individual?

An existing individual must accept the company membership request before company access begins.

What is different about a company-created account?

A company-created employee account remains under business control unless the account is later transferred through the supported workflow.